Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.makkratom.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to MAK Operations LLC include www.makkratom.com. The MAK Kratom website is an e-commerce site. By using the MAK Kratom website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with products and services offered, MAK Operations LLC may collect personally identifiable information, such as your:

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information
MAK Operations LLC collects and uses your personal information to operate and deliver the services
you have requested.

MAK Operations LLC may also use your personally identifiable information to inform you of other products or services available from MAK Operations LLC and its affiliates.

Sharing Information with Third Parties MAK Operations LLC does not sell, rent or lease its customer lists to third parties. MAK Operations LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MAK Operations LLC, and they are required to maintain the confidentiality of your information.

MAK Operations LLC may disclose your personal information, without notice, if required to do so by
law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law

or comply with legal process served on MAK Operations LLC or the site; (b) protect and defend the
rights or property of MAK Operations LLC; and/or (c) act under exigent circumstances to protect the
personal safety of users of MAK Operations LLC, or the public.

Tracking User Behavior
MAK Operations LLC may keep track of the websites and pages our users visit within MAK Operations LLC, in order to determine what MAK Operations LLC services are the most popular. This data is used to deliver customized content and advertising within MAK Operations LLC to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by MAK Operations LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MAK Operations LLC website.

Use of Cookies
The MAK Operations LLC website may use “cookies” to help you personalize your online experience. A
cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be
used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you,
and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize MAK Operations LLC pages, or register with MAK Operations LLC site or
services, a cookie helps MAK Operations LLC to recall your specific information on subsequent visits.
This simplifies the process of recording your personal information, such as billing addresses,
shipping addresses, and so on. When you return to the same MAK Operations LLC website, the
information you previously provided can be retrieved, so you can easily use the MAK Operations LLC
features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of the
MAK Operations LLC services or websites you visit.

Security of your Personal Information
MAK Operations LLC secures your personal information from unauthorized access, use, or disclosure. MAK Operations LLC uses the following methods for this purpose:

SSL Protocol:

When personal information (such as a credit card number) is transmitted to other websites, it is
protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or
alteration of your personal information. Unfortunately, no data transmission over the Internet or any
wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect
your personal information, you acknowledge that: (a) there are security and privacy limitations
inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any
and all information and data exchanged between you and us through this Site cannot be
guaranteed.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Please note that we may not be able to comply with requests to delete your personal information if
it is necessary to:

E-mail Communications
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
• Complete the transaction for which the personal information was collected, fulfill the
terms of a written warranty or product recall conducted in accordance with federal
law, provide a good or service requested by you, or reasonably anticipated within the
context of our ongoing business relationship with you, or otherwise perform a contract
between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right
of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when our
deletion of the information is likely to render impossible or seriously impair the
achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on
your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.

From time to time, MAK Operations LLC may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general
communication. In order to improve our Services, we may receive a notification when you open an
email from MAK Operations LLC or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from MAK Kratom LLC, you may opt out of such communications by Unsubscribe from email, Customer
Service Contact Email, or Customer Service Contact Phone #.

Children Under Thirteen
MAK Operations LLC does not knowingly collect personally identifiable information from children under
the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for
permission to use this website.

Changes to this Statement
MAK Operations LLC reserves the right to change this Privacy Policy from time to time. We will notify
you about significant changes in the way we treat personal information by sending a notice to the
primary email address specified in your account, by placing a prominent notice on our website,
and/or by updating any privacy information. Your continued use of the website and/or Services
available after such modifications will constitute your: (a) acknowledgment of the modified Privacy
Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
MAK Operations LLC welcomes your questions or comments regarding this Statement of Privacy. If
you believe that MAK Operations LLC has not adhered to this Statement, please contact MAK Operations LLC at:

MAK Operations LLC
120 Page Ave
Kingston PA, 18704

Email Address:
info@makkratom.com

Telephone number:
5703616008

Effective as of January 03, 2023